From Your Instructor Read your course syllabus thoroughly, but don't hesitate to reach out to your instructor if something wasn't covered or was unclear.
From Your Online Instruction Support Team: Contact our Helpdesk if you are having difficulty with Canvas. If you encounter an issue submitting an assignment or test, please contact us immediately. We can do a lot more to help you with the issue if you call us while it's happening than we can three weeks after the fact.
From Your Fellow Students Just as you would ask someone sitting next to you in a classroom if they caught the due date of next week's assignment, you can connect with other students in your class.
REMEMBER: even though you are not in a traditional classroom, you are not alone!
Keep your Instructor in the Loop:
Trouble Logging In? Whether it is a username/password issue, trouble adding a class in MyGWC, or something else, if you aren't able to log in to Canvas and view your class within the first couple of days after your class begins, please email your instructor to let them know you are trying! Instructors are required to drop no-show students, so you want to be sure to communicate that you intend to take the course and are taking steps to gain access.
Trouble Submitting an Assignment or Test? If you run into technical trouble that interferes with your ability to complete coursework, contact our Helpdesk for assistance, and send your instructor an email to let them know. If you miss the deadline due to technical difficulties, your instructor will at least have time-stamped and dated proof that you were actively trying to participate.
